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Foster city, CA, Sept. 19, 2019 (GLOBE NEWSWIRE) -- Despite its convenience and ease of use, there is still widespread mistrust and lack of confidence in the security of mobile banking in the United States. According to a survey released today by MyBankTracker.com (MBT), nearly one in three Americans do not trust mobile banking at all. MBT is an independent financial comparison website helping consumers make smart banking and financial decisions.
While many older Americans (age 65 and over) lack trust in mobile banking, the negative sentiment, surprisingly, applies to a large portion of younger adults as well. Those age 18 to 24 distrust mobile banking apps. The comparison site surveyed 793 respondents throughout the United States to look at the drivers behind mobile banking worries and user habits.
Key findings include:
“As the banking industry struggles with high-profile data breaches, most recently with Capital One, it’s no surprise many Americans are leery of mobile banking” observes Jason Reposa, MyBankTracker.com’s CEO and co-founder. “We have to get smarter. Consumers are being forced to face questions about how to protect themselves. The “it won’t happen to me” culture has passed. We're starting to see consumers take measures like avoiding public networks, having secure login credentials, employing two-factor authentications and setting up account alerts to combat this distrust.”
The study was conducted through Google Surveys on behalf of MyBankTracker.com from August 29, 2019, to September 1, 2019, with 793 respondents in the United States of ages 18 and up with a standard deviation of +/- 5.1%.
For more details and statistics, read an overview of the research here: https://www.mybanktracker.com/open-data/surveys/study-mobile-banking-trust-302285
MyBankTracker.com is owned and operated by QuinStreet, Inc. (Nasdaq: QNST), a pioneer in delivering online marketplace solutions to match searchers with brands in digital media. QuinStreet is committed to providing consumers and businesses with the information and tools they need to research, find and select the products and brands that meet their needs. MyBankTracker.com is a member of the company’s expert research and publishing division.
MyBankTracker.com is an independent comparison website helping consumers make smart banking and financial decisions. The mission is to match consumers to their perfect bank by providing and tracking in-depth information on more than 5,000 banks, credit unions and financial products. Using a combination of technology and money management expertise, MBT provides personal finance comparison tools and educates consumers to optimize their relationships with banks and lenders.
Amy Eury Public Relations Manager 412-532-9352 email@example.com Liberty Communications for QuinStreet Rick Judge 415-429-5652 QuinStreet@libertycomms.com